If you think of anything that you think will enhance the program for your hotel, or if you happen to find something that looks strange in Cielo, please submit either a feature request or program issue email to PurpleCloud Tech by following the steps below:
- Click on the "Submit a Request" button on the top right of the page.
- Enter your e-mail address followed by the subject of the request. The subject of the request should be called "Feature request -(your department" or "Reporting Program Issue-your department") Housekeeping, Engineering, Front Office, or Management.
- Enter a clear description of what you'd like to see done to the program-along with a screen shot of the bug if you have one. (To take a screen shot on your device please click the home button and lock screen button at the same time. The screen shot will be saved to the photo gallery)
- To attach the screen shot please click on Add File-> Camera Roll, then select the screen shot you took. The screen shot will then be attached.
- Once you are done, please click submit.
- Our team will get on the request as soon as possible and you will be notified with an email. Thank you for submitting your request!